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Privacy Policy

This Privacy Policy Statement (the “Privacy Policy Statement”) governs the Internet site (http://www.hdbsim.com.my/) established, managed and owned by HwangDBS Investment Management Berhad (HwangDBS IM). This Privacy Policy Statement applies to each and every user of this website, whether on the first visit to the website or every single subsequent visit thereof.

The Customer’s personal information is collected in order to avail and enable the Customers of the HwangDBS IM’s Internet services (http://www.hdbsim.com.my/) to enjoy access to other online services offered by HwangDBS IM. The Customer herewith refers to online registrants and/or customers or guest who may have or had invested with HwangDBS IM.

This Privacy Policy Statement is issued to reinforce HwangDBS IM’s commitment to the policy of protecting at all times the confidentiality, integrity and security of the information provided by Customers to HwangDBS IM.


1. SECURITY OF INFORMATION

SECURITY PROCEDURES IN PLACE TO PROTECT THE CUSTOMER’S INFORMATION

HwangDBS IM is wholly committed to maintain a high standard of computer security and procedures in order to ensure that all information provided by Customers are secure and confidential at all times. To this end, HwangDBS IM has in place the required controls to ensure the security and confidentiality of the Customer’s information at all times. These security standards and procedures shall be maintained notwithstanding that the company-customer relationship may have been terminated or otherwise ended. Nevertheless, please be guided that HwangDBS IM does not have control over the computer, the computer software, systems and other incidentals used by the Customer to access this website and furthermore, that the Internet transmission cannot be guaranteed, warranted or represented to be absolutely secure.


2. DISCLOSURE OF INFORMATION

In accordance with strict compliance to Guidelines by Securities Commission, the details which you are requested to provide on this website may be transferred within the Hwang-DBS Group which may include transfer to other parts of the Group in different jurisdictions and by using this website you consent to such transfer. In providing your name, email, telephone, facsimile numbers and mailing address you are agreeing that HwangDBS IM may contact you through any of the means stated above. Other than those individuals and entities listed below, your details will not be revealed by HwangDBS IM to any external body, unless HwangDBS IM has your permission, or is under either a legal obligation or any other duty to do so, or to perform necessary credit checks or collect or report debts owed to HwangDBS IM or to protect HwangDBS IM ‘s rights or property. The information provided by you at this website may be disclosed by HwangDBS IM to:

Other Companies in the same Group

  • Regulators
  • Lawyers
  • Auditors
  • Third Party Service Providers
  • Any Agent acting on our behalf
  • Any referee whose details are provided to us by you


If Customers do not wish to have their information shared with any other parties, or if the Customer does not wish to receive solicitation for products or services offered by HwangDBS IM or parties it provides information to, please write in to the HwangDBS IM at the address below:


Mailing Address:
Suite 12.03, Level 12,
Menara Keck Seng
203 Jalan Bukit Bintang
55100 Kuala Lumpur.

Email:
customercare@hdbsim.com.my


3. COLLECTIONS AND USE OF CUSTOMER INFORMATION

Certain personal information of the Customer as determined by HwangDBS IM from time to time will be required by HwangDBS IM to enable the Company to process the said Customer’s request for information pertaining to any product or service offered by HwangDBS IM and/or for handling queries, evaluating the said Customer’s investment needs and/or offering HwangDBS IM’s products and services. Generally, the nature of information that is required includes, but shall not be limited to, information such as the Customer’s name, address, e-mail address, telephone number, age, gender, particulars of identity documents such as identity card or passport and where applicable, financial information such as income, assets, liabilities for the purpose of financial planning.

Although the primary purpose of acquiring the information is to confine its use to the normal course of the general business between HwangDBS IM and its Customer, the said information may also be applied for purposes incidental to and connected with the said primary purpose including the provision of this website as well as to evaluate the Customer’s needs that may arise from time to time, to enable HwangDBS IM to facilitate the provision of information pertaining to the said Company’s products and services available from time to time.